Shipping policy
1. Order Processing
All orders are processed within 1–2 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.
In case of high order volumes, processing times may be slightly delayed. Customers will be notified of any significant delays.
2. Shipping & Delivery Time
We offer delivery across India. Estimated delivery timelines are as follows:
- Standard Delivery: 5–9 business days
Delivery times are estimates and may vary depending on the customer’s location, courier availability, and external factors beyond our control.
3. Shipping Charges
- We offer free shipping on all orders unless stated otherwise.
- Any applicable shipping charges will be clearly displayed at checkout.
4. Shipment Confirmation & Tracking
Once your order has been shipped, you will receive a shipment confirmation message/email containing your tracking details.
Customers can track their orders through the provided tracking link.
5. Delivery Delays
While we strive to ensure timely delivery, HomeyKart shall not be held liable for delays caused by:
- Courier partner issues
- Natural disasters or unforeseen circumstances
- Incorrect shipping information provided by the customer
6. Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping details.
Homeykart shall not be liable for orders delivered to incorrect addresses provided at the time of purchase.
7. Failed Delivery Attempts
If a delivery attempt fails due to customer unavailability or incorrect details, the courier partner may attempt redelivery. Additional charges may apply in such cases.
8. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with relevant details. We will investigate the issue and provide a suitable resolution.
9. Contact Information
For any shipping-related queries, please contact our support team at:
Email: support@homeykartzbusiness.com
10. Policy Updates
HomeyKart reserves the right to update or modify this Shipping Policy at any time without prior notice.